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How can I tell if my SmartHub Gateway is connected?

  • Post author:user
  • Post published: October 19, 2026
  • Post category:Cellular/Wi-Fi & Connectivity

Your Gateway has LED indicators for power, Wi-Fi, and cellular connectivity. Power LED Solid Green — Operating on external power Blinking Green — Operating from the internal backup battery Blinking…

Continue ReadingHow can I tell if my SmartHub Gateway is connected?

Can I connect my SmartHub Gateway to Wi-Fi?

  • Post author:user
  • Post published: October 19, 2026
  • Post category:Cellular/Wi-Fi & Connectivity

Yes. Your Gateway also supports Wi-Fi connectivity. Wi-Fi is optional and can be configured after your initial installation.

Continue ReadingCan I connect my SmartHub Gateway to Wi-Fi?

Do I need to purchase a separate cellular plan?

  • Post author:user
  • Post published: October 19, 2026
  • Post category:Cellular/Wi-Fi & Connectivity

No. Cellular connectivity for your SmartHub Gateway is included with your active SmartHub Sensors subscription. You don't need to add the Gateway to your personal cellular plan.

Continue ReadingDo I need to purchase a separate cellular plan?

Do I need Wi-Fi for my SmartHub Sensors RV Alarm & Monitoring Kit to work?

  • Post author:user
  • Post published: October 19, 2026
  • Post category:Cellular/Wi-Fi & Connectivity

No. Your SmartHub Gateway has cellular connectivity provided by SmartHub Sensors with your active subscription. When the Gateway starts, it automatically attempts to establish a cellular connection. Wi-Fi is optional.

Continue ReadingDo I need Wi-Fi for my SmartHub Sensors RV Alarm & Monitoring Kit to work?

Can I change the name of my RV?

  • Post author:user
  • Post published: October 19, 2026
  • Post category:Basic Setup

Yes. Admins can change an RV's name through the Edit Details area. Giving each RV a recognizable name can be especially helpful if you manage more than one RV.

Continue ReadingCan I change the name of my RV?

Can I manage more than one RV?

  • Post author:user
  • Post published: October 19, 2026
  • Post category:Basic Setup

Yes. SmartHub Sensors supports multiple RVs. Admins can create and manage RVs and provide other users access to specific RVs.

Continue ReadingCan I manage more than one RV?

Can I add another SmartHub Gateway?

  • Post author:user
  • Post published: October 19, 2026
  • Post category:Basic Setup

Yes. Additional SmartHub Gateways can be onboarded by scanning the Gateway's QR code or manually entering its 12-character MAC address.

Continue ReadingCan I add another SmartHub Gateway?

Can I add sensors later?

  • Post author:user
  • Post published: October 19, 2026
  • Post category:Basic Setup

Yes. Go to Menu → Add Sensors in the SmartHub Sensors app and follow the prompts to add another supported sensor.

Continue ReadingCan I add sensors later?

How do I add a sensor?

  • Post author:user
  • Post published: October 19, 2026
  • Post category:Basic Setup

You can add sensors during initial setup or later through the SmartHub Sensors app. Scan the QR code on the sensor and follow the instructions in the app to install…

Continue ReadingHow do I add a sensor?

Should I power my Gateway from AC or my RV’s 12V power system?

  • Post author:user
  • Post published: October 19, 2026
  • Post category:Basic Setup

Both can power your SmartHub Gateway. However, connecting the Gateway to your RV's 12V power system provides the additional benefit of built-in house battery voltage monitoring. You can connect to…

Continue ReadingShould I power my Gateway from AC or my RV’s 12V power system?
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