What’s the difference between an Admin and a Regular User?
An Admin can manage RVs and connected users, including adding or removing users, assigning users to specific RVs, changing RV details, and managing their own
How do I add a sensor?
You can add sensors during initial setup or later through the SmartHub Sensors app.
Scan the QR code on the sensor and follow the instructions in the app to install it, select its location in your RV, and give it a recognizable name.
Names such as Entry Door, Bedroom, House Battery, Chassis Battery, or Pet Area make it easier to identify readings and notifications.
More Frequently Asked Questions
What happens if a monitored door opens when the alarm isn’t armed?
If the door chime is enabled, the Gateway plays a “ding-dong” when the monitored door opens. If the chime is disabled, the Gateway remains silent.
What happens if my RV loses power?
The SmartHub Gateway includes a backup battery. If external RV power is lost, the Gateway can continue operating from its internal battery. SmartHub Sensors can
Why would I use the additional Temperature & Humidity Sensor if the Gateway already monitors both?
The additional sensor gives you the flexibility to monitor environmental conditions in another area of your RV. For example, you may want the Gateway to