Does the SmartHub Gateway have an audible alarm?
Yes. The SmartHub Gateway includes an audible RV alarm siren. When the alarm is armed in Stay or Away mode, opening a monitored door or hatch can trigger the Gateway's…
Do all users receive the same notifications?
Not necessarily. Each user manages their own notification preferences and supported alert thresholds independently. One user's preferences do not change another user's settings.
Will SmartHub Sensors notify me when a condition returns to normal?
Yes, for supported conditions. SmartHub Sensors can provide restoration notifications for conditions including battery voltage, temperature, humidity, and RV power. This lets you know when something needs attention and when…
How will SmartHub Sensors notify me?
SmartHub Sensors supports push notifications, SMS/text messages, and email based on notification priority. PriorityNotification MethodsHighPush + SMS/Text + EmailMediumPush + EmailLowPush Most standard threshold alerts default to Low Priority.
What can the SmartHub Sensors RV Alarm & Monitoring Kit alert me about?
Depending on your sensor setup and personal settings, SmartHub Sensors can notify you about conditions including: RV power loss and restoration Battery-voltage conditions Temperature conditions Humidity conditions Door and hatch…
What RV location information can a Regular User see?
A Regular User can view an RV that has been assigned to them. When viewing the RV on the map, they can see its address and GPS coordinates, but they…
Can a Regular User change my alert settings?
No. Alert thresholds and notification preferences are independent for each user. A Regular User can change their own settings without changing the Admin's settings or those of another connected user.
What’s the difference between an Admin and a Regular User?
An Admin can manage RVs and connected users, including adding or removing users, assigning users to specific RVs, changing RV details, and managing their own subscription. A Regular User can…
Can I give someone else access to my RV?
Yes. An Admin can create additional users and assign them access to specific RVs. This allows family members or other trusted users to monitor an RV through their own SmartHub…
If multiple people monitor my RV, do we all have to use the same settings?
No. Each user has independent alert thresholds and notification preferences. For example, two people monitoring the same RV can choose different temperature or battery-voltage alert settings. One user's changes will…