How can I tell if my SmartHub Gateway is connected?

Your Gateway has LED indicators for power, Wi-Fi, and cellular connectivity.

Power LED

Solid Green — Operating on external power
Blinking Green — Operating from the internal backup battery
Blinking Yellow — Gateway battery is low
Blinking Red — Gateway battery is critically low and should be charged

Wi-Fi LED

Solid Green — Wi-Fi connected
Blinking Green — Wi-Fi connecting
Off — No Wi-Fi connection; the Gateway may be using cellular

Cellular LED

Solid Green — Cellular connected
Blinking Green — Cellular connecting
Solid Red — Cellular connection error
Off — No cellular connection; the Gateway may be using Wi-Fi

More Frequently Asked Questions

Why would I use the additional Temperature & Humidity Sensor if the Gateway already monitors both?

The additional sensor gives you the flexibility to monitor environmental conditions in another area of your RV. For example, you may want the Gateway to

What’s the difference between the door chime and the alarm siren?

They are separate functions. The door chime is a “ding-dong” sound the Gateway can make when a monitored door or hatch opens. The alarm siren

How do I add a sensor?

You can add sensors during initial setup or later through the SmartHub Sensors app. Scan the QR code on the sensor and follow the instructions

Can I give someone else access to my RV?

Yes. An Admin can create additional users and assign them access to specific RVs. This allows family members or other trusted users to monitor an

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