What does a dash (-) on my dashboard mean?
A dash instead of a current reading may indicate that your Gateway or connected sensor is offline or hasn't provided current data yet. It does
What RV location information can a Regular User see?
A Regular User can view an RV that has been assigned to them.
When viewing the RV on the map, they can see its address and GPS coordinates, but they cannot access the Admin's RV editing controls.
More Frequently Asked Questions
Can I add another SmartHub Gateway?
Yes. Additional SmartHub Gateways can be onboarded by scanning the Gateway's QR code or manually entering its 12-character MAC address.
What comes in the SmartHub Sensors RV Alarm & Monitoring Kit?
Your kit includes: SmartHub Gateway with built-in features Cellular connectivity Wi-Fi connectivity GPS location tracking with customizable geofencing Backup battery Temperature & humidity monitoring House
Do I need to purchase a separate cellular plan?
No. Cellular connectivity for your SmartHub Gateway is included with your active SmartHub Sensors subscription. You don't need to add the Gateway to your personal