What happens if I cancel my subscription?
You'll continue to have subscription access through the end of the billing period you've already paid for. When that period ends, your subscription will expire
Can I give someone else access to my RV?
Yes. An Admin can create additional users and assign them access to specific RVs.
This allows family members or other trusted users to monitor an RV through their own SmartHub Sensors account instead of sharing the Admin's login credentials.
More Frequently Asked Questions
What happens if a monitored door or hatch opens while the alarm is armed?
When the alarm is in Stay or Away mode, opening a monitored door or hatch can trigger the Gateway's audible alarm.
What’s the difference between the door chime and the alarm siren?
They are separate functions. The door chime is a “ding-dong” sound the Gateway can make when a monitored door or hatch opens. The alarm siren
How do I turn on my SmartHub Gateway?
Connect your Gateway to power using one of the included power options. Move the Gateway power switch to the IN position to turn it on.