Should I power my Gateway from AC or my RV’s 12V power system?
Both can power your SmartHub Gateway. However, connecting the Gateway to your RV's 12V power system provides the additional benefit of built-in house battery voltage
How do I turn on my SmartHub Gateway?
Connect your Gateway to power using one of the included power options.
Move the Gateway power switch to the IN position to turn it on.
Allow approximately 20–30 seconds for the Gateway to start. It will automatically begin attempting to establish a cellular connection.
More Frequently Asked Questions
What is the return policy for the SmartHub Sensors RV Alarm & Monitoring Kit?
The SmartHub Sensors RV Alarm & Monitoring Kit may be returned within 30 days from the date of purchase if it remains unopened and in
Can I track my RV’s location?
Yes. The SmartHub Gateway includes built-in GPS location tracking, allowing you to remotely view your RV's location. You can also create a geofence around your
How do I silence an active Gateway alarm?
You can silence an active alarm by disarming it through the SmartHub Sensors app. You can also press the Wi-Fi button on the Gateway once