Do I need to purchase a separate cellular plan?
No. Cellular connectivity for your SmartHub Gateway is included with your active SmartHub Sensors subscription. You don't need to add the Gateway to your personal
Can I track my RV’s location?
Yes. The SmartHub Gateway includes built-in GPS location tracking, allowing you to remotely view your RV's location.
You can also create a geofence around your RV and receive notifications when your RV enters or leaves the designated area.
More Frequently Asked Questions
Can I change the name of my RV?
Yes. Admins can change an RV's name through the Edit Details area. Giving each RV a recognizable name can be especially helpful if you manage
What can SmartHub Sensors Support help me with?
SmartHub Sensors Support can assist with questions about your RV Alarm & Monitoring Kit, including: Initial setup Gateway connectivity Sensor setup and monitoring Account access
Why does the SmartHub Sensors RV Alarm & Monitoring Kit require a subscription?
Your subscription provides access to the SmartHub Sensors app for remotely monitoring sensors onboarded and connected to your Gateway and receiving notifications about monitored conditions.