Can a Regular User change my alert settings?
No. Alert thresholds and notification preferences are independent for each user. A Regular User can change their own settings without changing the Admin's settings or
What’s the difference between the door chime and the alarm siren?
They are separate functions.
The door chime is a “ding-dong” sound the Gateway can make when a monitored door or hatch opens.
The alarm siren sounds when the alarm is armed in Stay or Away mode and a monitored Door & Hatch Contact Sensor is triggered.
Turning off the door chime does not disable the alarm siren.
More Frequently Asked Questions
What happens if my RV loses power?
The SmartHub Gateway includes a backup battery. If external RV power is lost, the Gateway can continue operating from its internal battery. SmartHub Sensors can
How do I contact SmartHub Sensors Support?
Phone: 800-721-1706Email: support@smarthubsensors.com
How can I tell if my SmartHub Gateway is connected?
Your Gateway has LED indicators for power, Wi-Fi, and cellular connectivity. Power LED Solid Green — Operating on external power Blinking Green — Operating from