My Gateway isn’t showing online. What should I check?
First, confirm that your Gateway is connected to power, the power switch is in the IN position, and the Power LED is illuminated. Then check
How do I contact SmartHub Sensors Support?
Phone: 800-721-1706
Email: support@smarthubsensors.com
More Frequently Asked Questions
What if I forget my password?
Use the password-reset option on the SmartHub Sensors sign-in screen and follow the prompts to reset your password.
Does the SmartHub Gateway monitor temperature and humidity?
Yes. The SmartHub Gateway includes built-in temperature and humidity monitoring. The kit also includes a separate Temperature & Humidity Sensor, allowing you to monitor environmental
What does a dash (-) on my dashboard mean?
A dash instead of a current reading may indicate that your Gateway or connected sensor is offline or hasn't provided current data yet. It does