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My Gateway isn’t showing online. What should I check?

First, confirm that your Gateway is connected to power, the power switch is in the IN position, and the Power LED is illuminated.

Then check the Cellular and Wi-Fi LEDs. A blinking Cellular LED means the Gateway may still be establishing its connection, while a solid red Cellular LED indicates a cellular connection error.

More Frequently Asked Questions

Can I add other devices to my SmartHub Sensors RV Alarm & Monitoring Kit?

Yes. SmartHub Sensors is designed as an expandable RV monitoring platform. Additional SmartHub Sensors accessories and select compatible third-party Bluetooth devices can expand the capabilities

What is the warranty on SmartHub Sensors equipment?

SmartHub Sensors equipment is warranted for 1 year from the date of purchase against manufacturing defects. The warranty does not cover damage caused by the

Can I give someone else access to my RV?

Yes. An Admin can create additional users and assign them access to specific RVs. This allows family members or other trusted users to monitor an

Does the SmartHub Gateway monitor temperature and humidity?

Yes. The SmartHub Gateway includes built-in temperature and humidity monitoring. The kit also includes a separate Temperature & Humidity Sensor, allowing you to monitor environmental

How Can We Help?

Explore the world with peace of mind. Smarthub Sensors keeps you informed with live readings and notifications so you can relax.

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