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What if I forget my password?

Use the password-reset option on the SmartHub Sensors sign-in screen and follow the prompts to reset your password.

More Frequently Asked Questions

What can SmartHub Sensors Support help me with?

SmartHub Sensors Support can assist with questions about your RV Alarm & Monitoring Kit, including: Initial setup Gateway connectivity Sensor setup and monitoring Account access

Can I change the name of my RV?

Yes. Admins can change an RV's name through the Edit Details area. Giving each RV a recognizable name can be especially helpful if you manage

How do I silence an active Gateway alarm?

You can silence an active alarm by disarming it through the SmartHub Sensors app. You can also press the Wi-Fi button on the Gateway once

Why would I use the additional Temperature & Humidity Sensor if the Gateway already monitors both?

The additional sensor gives you the flexibility to monitor environmental conditions in another area of your RV. For example, you may want the Gateway to

How Can We Help?

Explore the world with peace of mind. Smarthub Sensors keeps you informed with live readings and notifications so you can relax.

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