My Gateway isn’t showing online. What should I check?
First, confirm that your Gateway is connected to power, the power switch is in the IN position, and the Power LED is illuminated. Then check
Will SmartHub Sensors alert me about battery voltage problems?
Yes. SmartHub Sensors can notify you when a monitored battery reaches a low, critical, or high-voltage condition and notify you when the voltage returns to its normal monitored range.
Supported battery-voltage alert thresholds can be customized.
More Frequently Asked Questions
What are my options for powering the SmartHub Gateway?
The Universal Power Kit gives you multiple ways to power your Gateway: Connect to an available 12V vehicle power outlet using the included 12V vehicle
Can I change the name of my RV?
Yes. Admins can change an RV's name through the Edit Details area. Giving each RV a recognizable name can be especially helpful if you manage
Can SmartHub Sensors tell me when a door or hatch opens?
Yes. The included Door & Hatch Contact Sensor monitors whether the door or hatch where it is installed is open or closed. SmartHub Sensors can