Can I add sensors later?
Yes. Go to Menu → Add Sensors in the SmartHub Sensors app and follow the prompts to add another supported sensor.
Why does the SmartHub Sensors RV Alarm & Monitoring Kit require a subscription?
Your subscription provides access to the SmartHub Sensors app for remotely monitoring sensors onboarded and connected to your Gateway and receiving notifications about monitored conditions.
Your subscription also includes cellular connectivity for your SmartHub Gateway provided by SmartHub Sensors.
You don't need to purchase a separate cellular plan.
More Frequently Asked Questions
My Gateway isn’t showing online. What should I check?
First, confirm that your Gateway is connected to power, the power switch is in the IN position, and the Power LED is illuminated. Then check
Can I add another SmartHub Gateway?
Yes. Additional SmartHub Gateways can be onboarded by scanning the Gateway's QR code or manually entering its 12-character MAC address.
What can SmartHub Sensors Support help me with?
SmartHub Sensors Support can assist with questions about your RV Alarm & Monitoring Kit, including: Initial setup Gateway connectivity Sensor setup and monitoring Account access