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My sensor isn’t showing a reading. Does that mean it’s broken?

Not necessarily. If you see a dash (-), the sensor or Gateway may be offline or may not have provided current data yet.

Check that your Gateway is connected and allow the sensor time to report its current reading.

More Frequently Asked Questions

Does the SmartHub Gateway have an audible alarm?

Yes. The SmartHub Gateway includes an audible RV alarm siren. When the alarm is armed in Stay or Away mode, opening a monitored door or

What’s the difference between the door chime and the alarm siren?

They are separate functions. The door chime is a “ding-dong” sound the Gateway can make when a monitored door or hatch opens. The alarm siren

What is the warranty on SmartHub Sensors equipment?

SmartHub Sensors equipment is warranted for 1 year from the date of purchase against manufacturing defects. The warranty does not cover damage caused by the

What happens if my RV loses power?

The SmartHub Gateway includes a backup battery. If external RV power is lost, the Gateway can continue operating from its internal battery. SmartHub Sensors can

How Can We Help?

Explore the world with peace of mind. Smarthub Sensors keeps you informed with live readings and notifications so you can relax.

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