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My Gateway isn’t showing online. What should I check?

First, confirm that your Gateway is connected to power, the power switch is in the IN position, and the Power LED is illuminated.

Then check the Cellular and Wi-Fi LEDs. A blinking Cellular LED means the Gateway may still be establishing its connection, while a solid red Cellular LED indicates a cellular connection error.

More Frequently Asked Questions

Can I add other devices to my SmartHub Sensors RV Alarm & Monitoring Kit?

Yes. SmartHub Sensors is designed as an expandable RV monitoring platform. Additional SmartHub Sensors accessories and select compatible third-party Bluetooth devices can expand the capabilities

Does the SmartHub Gateway monitor temperature and humidity?

Yes. The SmartHub Gateway includes built-in temperature and humidity monitoring. The kit also includes a separate Temperature & Humidity Sensor, allowing you to monitor environmental

What can I customize in SmartHub Sensors?

SmartHub Sensors lets you personalize how you monitor your RV. You can customize supported alert thresholds for battery voltage, temperature, and humidity, manage your personal

What is the return policy for the SmartHub Sensors RV Alarm & Monitoring Kit?

The SmartHub Sensors RV Alarm & Monitoring Kit may be returned within 30 days from the date of purchase if it remains unopened and in

How Can We Help?

Explore the world with peace of mind. Smarthub Sensors keeps you informed with live readings and notifications so you can relax.

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