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What does a dash (-) on my dashboard mean?

A dash instead of a current reading may indicate that your Gateway or connected sensor is offline or hasn't provided current data yet.

It does not necessarily mean the sensor is damaged or that setup has failed.

More Frequently Asked Questions

How do I set up my SmartHub Sensors RV Alarm & Monitoring Kit?

Getting started takes six basic steps: Download the SmartHub Sensors app and create your account. Activate your subscription. Plug in and power on your SmartHub

What’s the difference between the door chime and the alarm siren?

They are separate functions. The door chime is a “ding-dong” sound the Gateway can make when a monitored door or hatch opens. The alarm siren

What if my equipment is defective but I’ve already opened the package?

The standard return policy and the equipment warranty are separate. If you've opened your SmartHub Sensors equipment and believe it has a manufacturing defect, contact

If multiple people monitor my RV, do we all have to use the same settings?

No. Each user has independent alert thresholds and notification preferences. For example, two people monitoring the same RV can choose different temperature or battery-voltage alert

How Can We Help?

Explore the world with peace of mind. Smarthub Sensors keeps you informed with live readings and notifications so you can relax.

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