What if I forget my password?
Use the password-reset option on the SmartHub Sensors sign-in screen and follow the prompts to reset your password.
Do I have to connect my Gateway to Wi-Fi during setup?
No. Your Gateway automatically attempts to connect through SmartHub-provided cellular service.
Wi-Fi is optional and can be configured later.
More Frequently Asked Questions
What does a dash (-) on my dashboard mean?
A dash instead of a current reading may indicate that your Gateway or connected sensor is offline or hasn't provided current data yet. It does
Can I customize my battery voltage, temperature, and humidity alerts?
Yes. You can establish your preferred alert thresholds for supported battery voltage, temperature, and humidity monitoring. This lets you configure alerts around the conditions that
Why would I use the additional Temperature & Humidity Sensor if the Gateway already monitors both?
The additional sensor gives you the flexibility to monitor environmental conditions in another area of your RV. For example, you may want the Gateway to