What can SmartHub Sensors Support help me with?
SmartHub Sensors Support can assist with questions about your RV Alarm & Monitoring Kit, including: Initial setup Gateway connectivity Sensor setup and monitoring Account access
What happens if a monitored door opens when the alarm isn’t armed?
If the door chime is enabled, the Gateway plays a “ding-dong” when the monitored door opens.
If the chime is disabled, the Gateway remains silent.
The alarm siren does not sound when the alarm is not armed.
More Frequently Asked Questions
Can I manage more than one RV?
Yes. SmartHub Sensors supports multiple RVs. Admins can create and manage RVs and provide other users access to specific RVs.
If multiple people monitor my RV, do we all have to use the same settings?
No. Each user has independent alert thresholds and notification preferences. For example, two people monitoring the same RV can choose different temperature or battery-voltage alert
Can I change the name of my RV?
Yes. Admins can change an RV's name through the Edit Details area. Giving each RV a recognizable name can be especially helpful if you manage