What is the warranty on SmartHub Sensors equipment?
SmartHub Sensors equipment is warranted for 1 year from the date of purchase against manufacturing defects. The warranty does not cover damage caused by the
What’s the difference between an Admin and a Regular User?
An Admin can manage RVs and connected users, including adding or removing users, assigning users to specific RVs, changing RV details, and managing their own subscription.
A Regular User can view RVs specifically assigned to them and manage their own profile, alert thresholds, and notification preferences.
Regular Users cannot access the Admin's RV-management controls.
More Frequently Asked Questions
How does battery voltage monitoring work?
The SmartHub Gateway has built-in battery voltage monitoring. When the Gateway is connected to your RV's 12V power system, it can monitor the voltage of
Are subscription payments refundable?
No. Subscription payments are non-refundable. Canceling prevents your next automatic renewal but does not provide a refund for the current paid subscription period.
What happens if I cancel my subscription?
You'll continue to have subscription access through the end of the billing period you've already paid for. When that period ends, your subscription will expire