What if my equipment is defective but I’ve already opened the package?
The standard return policy and the equipment warranty are separate. If you've opened your SmartHub Sensors equipment and believe it has a manufacturing defect, contact
Can I add sensors later?
Yes. Go to Menu → Add Sensors in the SmartHub Sensors app and follow the prompts to add another supported sensor.
More Frequently Asked Questions
Why would I use the additional Temperature & Humidity Sensor if the Gateway already monitors both?
The additional sensor gives you the flexibility to monitor environmental conditions in another area of your RV. For example, you may want the Gateway to
What happens if a monitored door opens when the alarm isn’t armed?
If the door chime is enabled, the Gateway plays a “ding-dong” when the monitored door opens. If the chime is disabled, the Gateway remains silent.
What can I monitor with my SmartHub Sensors RV Alarm & Monitoring Kit?
Using the SmartHub Gateway and included sensors, you can monitor: RV power House battery voltage when the Gateway is connected to your RV's 12V power